• NO RETURNS ON ARTWORK PRINTS.

Return & Exchange Policy

Returns

We accept returns within 14 days of delivery.

• We cover the cost of the return shipping label for all approved returns.
  
• Items must be in new, unused condition with original packaging.
  
• Once we receive and inspect the returned item, your refund will be issued to your original payment method.
  

Non-returnable items:

• Final sale items
  
• Customized or personalized products
  
• Items with signs of wear, washing, or damage
• Artwork Prints
  

Exchanges

We offer exchanges within 14 days of delivery.

• We cover the cost of the return shipping label for the item being sent back to us.
  
• Customers are responsible for the shipping cost to send out the replacement item.
  
• Once we receive the original item, we will send an invoice for the reshipment fee, and the replacement will ship once paid.
  

If you want to exchange for a different product of higher value, you’ll simply pay the price difference.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery and we will cover all shipping costs to correct the issue.

How to Start a Return or Exchange

Please contact us at info@keepsmiling.co with your order number and the reason for the return or exchange. We will reply with instructions and the correct shipping label based on your request.